New Technician Training Prerequisites

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Quick Overview

The process of becoming an Authorized Service Provider for ETC begins by completing this series of online classes.

New Technician Training Prerequisites

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The process of becoming an Authorized Service Provider for ETC begins by completing this series of online classes. They include product overviews and industry basics.

After you complete these classes including successfully completing the online exams, you may apply to attend a New Technician Training Session at ETC headquarters in Middleton, WI.

Becoming an ETC Authorized Service Provider means you are among a group of talented technicians and engineers who install and service ETC systems. Because you will be an extension of ETC, we set high standards for proficiency and customer services.

The following qualifications must be met:         

  • Have a basic understanding of theatrical and/or architectural lighting system technology.
  • Be an employee of an ETC Dealership or ETC Representative agency.
  • Meet the IRS standards for independent contractors.
  • Demonstrate proficiency in the following areas:
    • Electronic installation and troubleshooting
    • Skilled use of tools and the ability to install mechanical components
    • Create instructional curriculum
    • Provide in-depth user level training sessions on all ETC products
    • Possess excellent troubleshooting skills
    • Provide exceptional customer service
  • Own and be able to operate every tool on the ETC Required Technician Tool list   
  • Attend required training sessions
    • New Technician Training
    • Successful completion of checkride
    • Online training and webinars
    • Recertification training every 2 years

During the training process, we will build on your current skills supplanting them with substantial training and provide you with supporting documentation to prepare you to commission systems and support ETC customers.

If you have any questions about the process of becoming an Authorized Service Provider, please contact us.